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Call Tracking and Business Phone

A phone line that tells you where the call came from.

One number for every place you advertise: the website, a Facebook post, the business card, a listing site. Calls forward to your cell or a desk phone, voicemails land in your admin with a transcript, texts arrive in an inbox you answer from your desk. Every one of them is stamped with the channel that made it ring.

Grandstream GRP2612W desk phone on a tracked business lineGrandstream GRP2612W, on your tracked line
How It Works

From the ad to the ring to the report.

A number per channel

Search for a local number and buy it from the admin. One for the website, one for Facebook, one for Google Ads, one for the business card. Each one forwards to you.

The call comes in

The caller hears your greeting, in a voice you chose or one you recorded. Your cell rings, or the desk phone if you switched it on.

No answer, no loss

The call goes to voicemail. The recording is stored privately, plays in the admin, and is transcribed when you ask. Voicemail-only numbers take the message without ringing anyone.

Read it by channel

Calls, missed rate, voicemails, and texts, by channel and by day. The same rows feed the monthly marketing report next to spend and leads.

The call inbox: every call with its channel, status, voicemail, and whether the ad channel charged for it
Every Call

What you see on every call

  • Who calledThe caller's name from the carrier lookup, or their city and state when the name is not published.
  • Which channelThe number they dialed, labeled with where you published it. Website, Facebook, Google Ads, Local Services, a card, a listing.
  • What happenedAnswered, missed, or voicemail, in one sentence. When your cell was not picked up, how far the caller got before hanging up.
  • Whether you were chargedFor paid channels that bill per call, whether this one was charged, so the invoice and the inbox agree.
  • The voicemailPlayed in the admin, marked heard, transcribed on demand, archived when you are done.
The Flow

One line, many doors.

Each tracking number is a door. Whichever one the caller walks through, the call lands in the same inbox, forwards to the same phone, and is counted for the door it came from.

Websitetracking numberFacebook posttracking numberBusiness cardtracking numberListing sitetracking numberThe call comes ingreeting in your voiceYour cellforwardedDesk phonerings the handsetVoicemailrecorded, transcribedOne inboxstamped with the channelEvery call and text is logged against the number it came in on, so the monthly report knows which channel made the phone ring.
On Its Own

You do not need our website to use it.

Keep the number you have. We add tracking numbers that forward to it, you publish each one where it belongs, and you read the results in the admin. Set up by us, run by you.

Yours
Your existing number keeps working
Tracking numbers are additional numbers that forward to it. Nothing to port, nothing to change on your truck or your card.
Local
Numbers in your area code
Search by area code, buy from the admin, release when a campaign ends. Your business name registered on caller ID.
Nothing
To install
No app on your phone, no box in your office. Your cell rings the way it always has. A desk phone is optional.
Grandstream GRP2612W desk phone, frontGrandstream GRP2612W
The Handset

A real phone on the tracked line.

The number on your website or your card can ring a desk handset in your office instead of your cell. It dials out showing your business caller ID, and the call still lands in the same inbox with the channel it came from. Set up without touching the phone's menus.

The text inbox with threads across every tracked number
Texting

Text customers from the admin, not your personal phone

A text inbox with threads across every tracked number. Send and receive texts and pictures, and forward inbound texts to your cell so you never miss one. Opt-out keywords are honored automatically, a blocklist keeps unwanted numbers out, and outbound texts go only to people who texted you first unless you record their consent. A readiness check tells you whether carriers will deliver before you send the first one.

As Part of the Platform

The phone is where the marketing gets counted.

On its own it tells you which channel rang. Inside the platform, the same numbers ride on every post and every link, and the report puts the call next to the click and the quote.

01

On every post and reel

The Facebook channel's number is on every reel, story, and post we make, in the graphic and in the caption. A call from a post is a call from Facebook.

02

Next to the click and the quote

Tracked links record the post that sent the visitor. The marketing report puts spend, clicks, quote requests, and calls on one table, one row per channel, for 7, 30, or 90 days.

03

In the same inbox as the leads

Calls and texts sit beside the quote requests and contact forms in one admin, so a lead that called and then filled out the form is one conversation, not two.

04

On the paid consultation line

Phone consultations booked and paid on the site connect on a dedicated number. Both sides dial it and enter the same access code, valid only around the booked time.

05

On a real desk phone

A handset in the office rings on the tracked number and dials out showing your business caller ID. Same inbox, same voicemail, same channel stamp.

Everything Included

What comes with Call Tracking and Business Phone.

01

Tracking numbers per channel

One number for the website, one for Facebook, one for Google Ads, one for the business card, one for a listing site. Search, buy, and release numbers from the admin. Calls and texts are stamped with the channel.

02

Forwarding and voicemail

Calls forward to your cell or ring the desk phone. No answer goes to voicemail. Voicemail-only mode takes a message without ringing anyone. Greetings are spoken in a voice you choose, recorded in the browser, or uploaded.

03

Caller name and outcome

The caller's name from the carrier lookup, or their city and state. Answered, missed, or voicemail, and how far a missed caller got before hanging up.

04

Recordings and transcripts

Voicemails stored privately, played in the admin through short-lived links, transcribed on demand, marked heard, archived.

05

Your name on caller ID

Register your business name so it shows on the phones you call. Registered per business, with the status tracked in the admin.

06

Two-way texting

A text inbox with threads, texts and pictures both ways, inbound texts forwarded to your cell. Opt-out keywords honored, a blocklist, consent rules enforced, and a readiness check before the first send.

07

Test call and analytics

A test-call tool confirms a number works before you publish it. Calls, missed rate, voicemails, and texts by channel and over time.

Running Today

Not a roadmap. In production.

A licensed general contractor runs one tracked number per channel on it today: website, Facebook, Google Ads, Local Services, the desk, and more. Every call in one inbox, counted for the channel that earned it.

See it liveEvins ConstructionOpen the site
Questions

Before you ask.

Do I keep my existing number?

Yes. Your existing number keeps working. Tracking numbers are additional numbers that forward to it, so you can tell sources apart without changing anything you have already printed.

Does it work without a website from you?

Yes. It is sold on its own. We set up the numbers and the admin, you publish each number where it belongs, and you read the results there. If you add the platform later, the same numbers and history come with you.

Where are recordings stored?

In private storage under your account. They are played in the admin through short-lived links, never public URLs.

Can I send a text from the admin?

Yes. Outbound texts are limited to people who have texted you first unless you record their consent, which keeps you compliant.

Can I get a local number?

Yes. Search by area code from the admin and buy the number you like. Release it when a campaign ends.

Next Step

Add call tracking to the phone you already answer.

Sold on its own and added to the business you already run, or switched on as part of the platform. Set up by us, run by you, owned by you. Tell us where you advertise and we will come back with a real proposal.

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